Privacy Policy
This privacy policy explains how your Personal Information is protected, collected, and used by Fair Credit Firm, LLC (“We”) on this site www.faircreditfirm.com (“Site”). It has been created to serve you and those concerned with how their 'Personally identifiable information' (“PII”) is being used, stored and protected online. Please read this privacy policy carefully to get a better understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with www.faircreditfirm.com
When is your PII Collected?
When you sign up for services you may enter your name, email, credit or debt card information, postal code, social security number, home address, phone numbers, date of birth information or other PII to help complete your registration. We collect information from you when you sign up for services on www.faircreditfirm.com in order to complete your sign up and provide services. We may also collect PII when signing up for our newsletter, enter information into our contact form, or use the website.
What is PII Used For?
We may use the PII to: Increase personalization for user's experiences and to deliver the type of services, products, content in which you maybe most interested in viewing, utilization or purchasing. Allowing us to quickly and effectively complete your sign-up process for credit repair. Quickly process your debt or credit card for payment Quickly get in contact with you via email or phone for your credit repair consultation. To draft your credit repair dispute letters quickly and accurately. Send periodic emails regarding your purchases, orders, and services.
Where is Your PII Stored?
Your PII is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We do not actually store or keep any credit card information on our servers, all customer details are held with Chargbee and/or Electronic Merchant Services and encrypted via Secure Socket Layer (SSL) technology.
Do We Share Your PII?
Fair Credit Firm, LLC does not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Email Subscriptions
We may use autoresponders to communicate with you by e-mail. We hate junk email (Spam) and to protect your privacy, we use a verified opt-in system for such communications and you can always opt-out of such communications using the links contained in each autoresponder message. If you have difficulties opting out, you may contact us by sending an e-mail to info@faircreditfirm.com We will also communicate with you via your secure client portal. Once a message is sent to you in your portal you may receive an email telling you that you have a new secure message. You can opt out of secure portal client message alerts at anytime.
Google Analytics On Site
We will maintain the segregation of personally-identifiable information with non-personally identifiable information collected through any Google Analytics. The site uses Google Analytics to determine how best to serve you and your needs. Again these analytics from Google are used to: Increase personalization for user's experiences and to deliver the type of services, products, content in which you maybe most interested in viewing, utilization or purchasing. Improve and maintain our website to better serve your needs.
CALIFORNIA PRIVACY RIGHTS If you are a California resident and our customer, Cal. Civ. Code 1798.83 permits you to request certain information about our disclosure of personal information to third parties for their direct marketing purposes. To request this information, please send an e-mail to info@faircreditfirm.com